• Orders are processed within 1–3 business days

    • Standard Shipping (3–5 business days): $6.95

    • Priority Shipping (2–3 business days): $10.95

    • FREE shipping on orders over $75

    • Available in Thaxton, MS

    • Orders ready within 24–48 hours

    • You will receive pickup instructions via email

    • $5 local drop-off within 20 miles

    • Delivered within 1–2 business days

Shipping Policy

  • All resale items are final sale.
    Because each piece is unique and one-of-a-kind, we are unable to offer returns or refunds on pre-loved items.

    We do our very best to show accurate photos and descriptions so you know exactly what you’re getting.

  • Yes! We accept returns on new items only as long as they meet our return guidelines.

  • To be eligible for a return:

    • The item must be returned within 14 days of delivery

    • It must be unworn, unwashed, and in original condition

    • All tags must still be attached

  • Just email us at shopmamajeans@gmail.com with:

    • Your order number

    • The item you’d like to return

    We’ll take care of you and send next steps!

  • The following items are final sale:

    • All resale (pre-loved) items

    • Sale or clearance items

  • Oh no — we’ve got you!
    Please email us within 3 days of delivery, and we’ll make it right as quickly as possible.

  • Once your return is received and inspected, your refund will be issued back to your original payment method.

  • At this time, we do not offer direct exchanges. The best way to secure what you want is to place a new order and return the original item (if eligible).

Refund & Return FAQs